Loan Covenants: What They Are & How Loan Servicers Can Manage Them
August 15, 2025
Loan covenants aren’t just legal fine print; they’re essential tools loan servicers use to manage risk, track borrower performance, and…
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Skip Tracing: What It Is, How It Works, and Why It Matters for Lenders
August 15, 2025
When borrowers go dark due to missed payments, returned mail, or unanswered calls, collections stall. Incomplete data doesn’t just delay…
SCRA Military Benefits for Loan Servicing
August 15, 2025
The Servicemembers Civil Relief Act (SCRA) provides critical financial protections for active-duty military personnel. For loan servicers, managing these essential…
TCPA Compliance for Loan Servicers: What You Need to Know
July 16, 2025
Loan servicers face mounting pressure from borrowers, regulators, and business partners to manage federal communication requirements effectively. The Telephone Consumer…
ACH Return Codes: A Comprehensive Guide for Loan Servicers
July 15, 2025
When loan servicers process thousands of payments monthly, understanding ACH return codes becomes critical for maintaining smooth operations. These three-character…
10 Common Loan Servicing Challenges (And How to Overcome Them)
July 2, 2025
Loan servicing is the engine behind every successful lending operation, but it’s also where many institutions feel the most friction.…
Deferment vs. Forbearance in Student Loans: Everything You Need To Know
May 26, 2025
Managing student loan deferment and forbearance requests efficiently is crucial for loan servicers who handle many borrower accounts. Knowing the…
Credit Performance Tracking: A Lender’s Guide to Smarter Decisions
May 24, 2025
Keeping tabs on loan portfolio performance is perhaps one of the most crucial aspects of lending operations. In today’s fluctuating…
What is Loan Participation? A Complete Guide for Lenders
May 22, 2025
Participation loans allow multiple financial institutions to fund a single loan, enabling lenders to offer larger loans while minimizing individual…